Ordering Wound Supplies
has never been easier
Ordering options need to be as flexible as patients are unique - whether you're a clinician navigating which supplies insurance will cover or a long-term care community looking to optimize the funds available, Halo has the expertise to get you on your way.
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What is needed to process an order?
A standard written order (SWO) is required by most insurance plans, including Medicare. Halo's one-page form helps you capture the details needed to fulfill this requirement. Your clinic or facility's EMR system most likely captures the required details so be sure to choose HALO when order through iHeal, WoundExpert, Wound Docs, Intellicure & Wound Right.
Insurance Plans Accepted
Halo accepts a wide array of insurance plans, including Medicare Part B, most Medicaid plans along with many commercial or private insurances.
Since coverage often varies by state and because we want to make ordering as easy and simple as possible, we encourage you to have an insurance list specific to your location.
Need to order now but you aren't sure if Halo is contracted?
No worries. If we aren't contracted with a specific plan, we will do our very best to locate a supplier who is, notifying you along the way.
Guessing games are only fun
when they're on purpose
When patients need supplies, guessing where or how to get them is frustrating - for both of you.
Have confidence when submitting an order
Reduce frustration and stress for you and patients
End order related problems
Know and help your patients understand what to expect
Frequently Asked Questions
How quickly are supplies delivered?
With the exception of PO Box addresses, supplies are shipped and delivered within 24-48 hours.
How easy it is to order and have supplies shipped to patients?
Halo's one-page order form takes just 45 seconds to fill out.. (yes, we timed it)
What if Halo is not contracted with a patient's insurance plan?
• In most cases, insurance is verified within an hour of receiving the order, and once approved, supplies are shipped the same day.
Will Halo substitute when I request brand specific products?
• Brand specific products will not be substituted for a lesser product or for financial gain.
How can Halo assist long-term care communities?
Halo has a team dedicated to serving LTC communities across the country. Connect with your rep for all the details!
WE ARE OBSESSED WITH CUSTOMER SERVICE
You're the reason our business exists and why our team works non-stop to make you feel as valued, respected and appreciated as you truly are.
OUR GOAL IS TO SET
A NEW STANDARD OF EXCELLENCE
We are really proud to be insurance educators, patient advocates, and a distributor for the best supplies in wound care. We aim to lead the industry by being more efficient and dependable than the competition. Through genuine kindness, our team works to create lasting impressions.
WE DON'T DO MEDIOCRE
We're a team of "go-getters" who go above and beyond to provide you and your patients with an overall experience that exceeds your expectations.
TRUST IS EVERYTHING
We are ethical, open and trustworthy in all we say and deliver. Our team is empowered to provide solutions and when mistakes happen, we take responsibility and work our tails off to make it right.
The healthcare industry changes almost daily and most of the direction provided is left open to interpretation. If something doesn't seem right, say something. We will move mountains to make sure we have the right answers.